Google Translate

顯示包含「audit」標籤的文章。顯示所有文章
顯示包含「audit」標籤的文章。顯示所有文章

2009年12月11日星期五

Improve the effectiveness of your internal audit






When we perform audits, our client always ask the same question : How can improve our own internal audit effectiveness ? the answer is here. Let's take a look and comment and share your view here as well.

2009年2月9日星期一

Unlimited time, unlimited resource ?

The beauty of technology is that it accomplishes repetitive tasks at blinding speed. Combined with human intelligence, this can produce powerful systems to improve business efficiency and simplify our working lives.

But to procure, deploy and maintain those systems, sometimes we need to step back, take a deep breath, and take the time to carefully consider a particular aspect. Sometimes, we need to think even more deeply: about the overall picture now, and about how it might look a few years later.

Sit back and relax, we meet you at next moment and you will gain more out of normal certification audit.

I hope it is our "difference" when comparing with other / your Certification Body (CB).

2008年12月13日星期六

Guide to ISO 9001:2008 Certification

Quoted by Joe Pfankuch at jpfankuch@the9000store.com

>> Creating Your Plan
>> Determine the current state of your quality system
>> Estimating the length of the project
>> Identify your resource budget: Tools
>> Identify your resource budget: People
>> Identify your resource budget: Registrar / Certification Body
>> Project Plan Template


CREATING YOUR PLAN

To plan your project, you need to gather information so you can prepare a time line. The amount of time that it takes to get ready for registration is dependent on:

- The size and complexity of your organization

- The current state of your quality system

- The amount of resources that you can devote to the project

*****************************************

DETERMINE THE CURRENT STATE OF YOUR QUALITY SYSTEM

You can measure the current state of your quality system by scheduling a Gap Analysis Audit.

Plan enough time to go through each area of the company and compare what is being done to the requirements of the standard.

Typical Gap Analysis Audits can take anywhere from 2 to 4 days, and be done by an individual auditor or a team of auditors. Let employees know what you are doing and why, so they are informed participants during the audit.

Learn more here...
http://www.the9000store.com/cmd.asp?ad=141011

*****************************************

ESTIMATING THE LENGTH OF THE PROJECT

The results of the Gap Analysis will tell you how much work there is to be done, allowing you to estimate the time and resources needed for the project.

We have prepared 4 different time lines which you can download and use as samples or templates.

Download the time lines here...
http://www.9000resource.com/2007/11/how-long-does-i.html

*****************************************

IDENTIFY YOUR RESOURCE BUDGET: TOOLS

To complete your project you will need:

- A copy of the Standard.
http://www.the9000store.com/cmd.asp?ad=141056

- Training Programs or Tools
Training methods and resources
http://www.the9000store.com/cmd.asp?ad=14010

- Documentation
Templates to simplify design and documentation of
quality system processes, or a consultant or
internal expert to design the documentation.

- Quality Manual and Procedures
http://www.the9000store.com/cmd.asp?ad=141009


*****************************************

IDENTIFY YOUR RESOURCE BUDGET: PEOPLE

You will need internal resources in the form of employee time throughout the project.

The results of the Gap Analysis will help you estimate the time that you will need from different individuals, but you can start by identifying the individuals who will be involved in the project.

- Project Manager

- Leadership Team (Steering Team)

- People to work on Quality System Processes
(Task Teams)


Using Teams to Implement ISO 9001...
http://www.9000resource.com/2007/10/step-2-set-up-t.html

*****************************************

IDENTIFY YOUR RESOURCE BUDGET: REGISTRAR

You will need to choose a Registrar sometime during the implementation process.

You do not need to do that during this planning phase, but to estimate costs you may want to start talking to a few and getting quotes.

Find a Registrar...
http://www.the9000store.com/cmd.asp?ad=141068

*****************************************

PROJECT PLAN TEMPLATE

Schedule your audit, and identify your resources.

You are well on your way to completing your project plan. Start documenting your plan--there is a Project Plan Template in the Quickstart Kit you received, or available for download on our Project Plan information page. Visit for more detail on completing your plan.

Download Project Plan here...
http://www.9000resource.com/2007/10/step-3-develop-.html

2008年6月23日星期一

系統化的思想(SYSTEM THINKING)

引言 : "形象地讲,程序是假设员工是傻瓜,制度假设员工是坏蛋。中国企业现在程序的东西太少了。"

因為中國人太聰明, 事實上也沒有人自認是傻瓜或坏蛋, 因此中国企业管理中兩張皮的現像極為普遍, 也導致ISO9001的認證 在中國的失敗 ! 及所謂阳奉阴违, 执行力問題.....管理的弊病叢生...

因此, 要改變心態, 使人們明白制度及程序可有利员工的工作及其發展, 才可跟本使國人對中国企业管理的弊病加深了解. "以人為本”....應以系統為依歸, 程序為附助 , 才有成功之日 !!!

在ISO9000 標準中, 系統及 程序全都是"活" 的, 可按企业實際變化以配合员工工作及其發展之需要, 最後才能滿足老板 (盈利) 及最終客人(消費者) 的需求. 現今中国企业多捨本逐末, 追求眼前獲證的喜悅及光榮, 而忘卻"以人為本" 的可貴及 ISO9000管理的真義....

沒有系統化的思想(SYSTEM THINKING) , 則只有"瞎子摸象"的惡果及"摸著石頭過河"的衝動, 對中国企业管理的弊病亳無幫助, 只能有感一言. 返回現實, 還是老老實實若按ISO9001標準执行系統之管理及持續改進, 一步一步踏實前進, 羅馬不是一晚能建成的.... 如ISO9000 言: 都是一個過程 ....

2008年5月2日星期五

Wrap up class in HKMA


Professional Diploma in Corporate Environmental Management : www.hkma.org.hk/pd/pdcem



Sharing topics :-












2) Certification process
Database for TUV service : http://www.tuev-sued.de/home_en


3) Cost concern



4) CSR : Corporate Social Responsibility and Environmental Management

http://www.csr-asia.com/publication.php
This journal published in association with CSR Asia, providing a practical resource for the ever increasing number of organisations who undertake environmental audits, apply environmental management systems and are interested in associated corporate environmental management tools. The focus of the journal is on practical case studies, the reporting of best practice, debate on the effectiveness of tools and knowledge about important developments in the area. It discusses issues of methodology, principles, practice, science, technology and law. It is a refereed journal and contributions of a high quality aimed at an interdisciplinary audience are invited.



5) FSC : http://www.fscus.org/faqs/what_is_certification.php

FSC(The Forest Stewardship Council),即森林管理評價委員會,是由世界自然基金會組織發起的一個非盈利的國際組織,其宗旨就是聯合全世界的人們一起解決因不正當採伐而造成的森林損壞,並提倡負責任的管理和開發森林,為此,FSC公布了一系列國際標準並在全球森林與木材經營組織中推進這項認證,簡稱FSC認證,該項認證在歐美等發達國家已經被企業和消費者廣泛接納,而在我國則開展不久。
FSC/COC認證即產銷監管鏈認證,是FSC認證的重要一種,是對木材貿易與加工企業從原材料採購、倉儲、生產、到銷售等環節進行鏈狀監管與確認,以確保木材來自於一個已經認證過的森林,也即來自一個優質管理及可持續開發的森林。
FSC認證是世界森林貿易網絡(GFTN)的入會門檻,由於在國外GFTN以及FSC認證已經被廣泛接納,因此獲得FSC認證以及加入GFTN被木材經營界稱為進入全球木材及地板交易圈的綠色通行證。
盡管FSC認證是非強制性的,但是隨著公眾環保意識的增強,FSC認證對於企業經營活動的影響越來越大。一些國際知名的跨國公司為了迎合消費者的環保消費心態,樹立公司的綠色形象,都已聲明要購買和銷售認證產品。如全球家居零售業巨頭--瑞典宜家家居公司 (IKEA) 對其在全球最大的原料採購基地--中國提出了 FSC 認證要求,銷售額高達 400 億美元的美國Home Depot 公司全部銷售認證產品,英國百安居公司年銷售 300 萬立方米木制品,其中認證的比例已達到了 95%。所以安信取得FSC認證也意味著安信的產品取得了進軍國際市場的"通行證",可以享受歐盟的關稅優惠,並可能被納入發達國家的政府採購範圍。
中國森林貿易網絡是全球森林貿易網絡的組成部分。全球森林貿易網絡是十年前由世界自然基金會發起的,旨在推動負責任的森林產品採購、可持續森林經營和可信賴森林認證的同時,為林產品廠商間的健康貿易搭建平台。
現已加盟全球森林貿易網絡的廠商有四百多家,覆蓋全球亞洲、非洲、歐洲和美洲的三十多個國家和地區。



6) Close discussion - What's next :

a) New business / services relating to your organisation / company :
W: http://www.ccco2.com/ : Please consider the shrinking forest before printing this email.
Event website: Carbon Footprint: Sustainable Supply Chain 2008

The Kyoto Protocol’s clean development mechanism has registered its 1000th project, an energy efficiency project in Andhra Pradesh, India, expected to reduce carbon dioxide emissions by more than 34,000 tonnes annually. The project was registered by CDM Executive Board Chair Rajesh Kumar Sethi at an impromptu ceremony at a joint coordination workshop in Bonn, Germany.Press release: http://unfccc.int/files/press/news_room/press_releases_and_advisories/application/pdf/pressrel_080414_1000.pdf

Climate partners : www.hsbc.com.hk/climatepartners






b) Customers / Buyers' moves :

e.g. Wal Mart to pay more for sustainably sourced products
Global Sourcing: http://www.wal-martchina.com/english/index.htm

Scott also announced that Wal-Mart will launch a major, retail-industry effort to improve social, ethical and environmental standards in the supplier factories that the company sources from. He reminded the managers that Wal-Mart's customers want products that are made in a socially, ethically and environmentally responsible way.

e.g. HSBC : Corporate Leadership on environmental and social aspects














c) Self learning :

The Voice of the Supply Chain

You are invited to attend Aberdeen's Voice of the Supply Chain Webinar - Research findings from the 2008 Supply Chain Management (SCM) Summit. There is no cost to attend this 60 minute live Web conference which will reveal the on-site research findings from the audience of supply chain professionals in attendance at Aberdeen's recent SCM Summit. Participants will also get a sneak peak into our upcoming research, enabling you the opportunity to reach out to our Analysts and chime in on relevant research topics.

Access Aberdeen's Recent Supply Chain Management Reports:
Building a Green Supply Chain
Supply Chain Innovator's Technology Footprint 2008
Global Trade Compliance Priorities in 2008
The Changing Role of Logistics Service Providers in Today's Supply Chain
Supply Chain Network Design: Architecting a Green Future
Click Here to Register for the Executive Webinar

d) Award (「香港環保卓越計劃」) http://www.hkaee.org.hk/tc_chi/background/background.html

A lot of useful information in http://www.hkaee.org.hk/tc_chi/application/download.html for reference too.

e) CSR / Environmental reporting : see example provided

7) Useful reference
绿色制造资源中心 - HKQAA : http://www.hkqaa.org/eco-centre/chi/training.htm#1
一站式知識資料庫 : http://www.sme.greenmfr.org/cindex.html
Useful self-test site : http://www.omnex.com/members/quiz.asp

2007年12月8日星期六

Why not make your certification fun ?



Similar to Certification , let's find the opportunity for fun and joy in Certification audits

2007年10月30日星期二

Celebrate World Quality Day

As the quality professional, it is my duty to say sth about the World Quality Day , pls check below message and enter http://thecqi.org/events/g3-201.shtml to join.

Quoted by CQI website as below :-

" On 8 November, World Quality Day gives you the opportunity to celebrate your commitment to quality. The CQI can help you raise awareness throughout your business community and around the world. Join us now.

Held on the second Thursday in November each year, World Quality Day is an opportunity for your organisation to:
  • place quality at the top of the boardroom agenda
  • instill quality at the heart of the organisation
  • demonstrate your commitment to quality
  • use the CQI to improve the way things are done
  • perpetually improve the business and survive in an increasingly competitive marketplace
    understand the importance of quality of product and quality of delivery, for your customers by taking an innovative and caring approach


Join in
You can support World Quality Day by talking to your colleagues, promoting it on your website or intranet or putting on an event.
Website
If you promote World Quality Day on your website with a link to us, we will put your logo on the CQI website with a link back to your World Quality Day page.
Posters
Why not promote World Quality Day by putting up posters in your organisation. Download our pdf (A4) poster.
Events
By hosting an event you are not only giving your quality professionals much deserved recognition but you are helping raise the awareness of quality to your customers and stakeholders. And it's a great way to boost morale in your team. Contact the CQI for event ideas. "

About Me

我的相片
Hong Kong, China
Independent Management Coach (Business partner in Certification sector)